Terms and Conditions

Check-in: 4:00 pm EST and Check-out: 10:00 am EST
*Please note that during peak seasons, check-in time may be delayed up to an hour. 

UPON CHECK-IN
If any concerns or questions are noted please report to: [email protected]

NON-SMOKING
All homes are non-smoking. Smoking is permitted outside of the home with the door closed. We ask smokers to be careful and mindful of their surroundings and to not leave any signs of smoking around properties exterior.

PET-FRIENDLY HOMES
Unique Vaca Stay does offer some pet-friendly homes. These must be specifically requested at the time of reservation by adding the non-refundable pet fee to your reservation. If pets are discovered to have been in a vacation rental during a stay, the pet fee will be charged to the credit card on file. This fee is used for additional cleaning upon departure.

DAMAGE WAIVER
All reservations are subject to a Damage Waiver fee. This damage waiver covers up to $500 for accidental or inadvertent damages in the vacation rental home. Please be advised that intentional damage or gross negligence will result in additional costs. This fee is charged within your reservation.

The vacation home will be inspected after departure and prior to arrival any damages or additional cleaning required will be reported to us within 72 hours. We will then contact you to inform you of any additional charges that may arise after inspection of the home. The credit card on file will be charged for any additional charges that are due.

EARLY CHECK-IN or LATE CHECK-OUT
Check-in time is no earlier than 4pm on your day of arrival. Should you request an earlier check-in time, it can be requested either during the booking process by adding the option of the Early Check-In Fee, or at the time of booking over the phone. If available, early check-in can be confirmed for a fee of $50.00 plus tax.

Please note that you are required to vacate the vacation home no later than 10am. If you are still in the vacation home when the cleaners arrive shortly after 10am, you will be charged a late checkout fee of $50. You will still be required to vacate the vacation home immediately so it can be prepared for the next guest.

Late check-out can be requested either during the booking process by adding the option of the Late Check-Out Fee, or at the time of check-in, and if the vacation home is available, late check-out can be confirmed for a fee of $50.00 plus tax.

EARLY DEPARTURE
Once you have checked in, should you need to leave the vacation rental home prior to your originally scheduled check out date and time, there will be no refund for nights left unused.

KEYS
Should your vacation home have a key / non electronic lock, key is required to be left in the lockbox it was retrieved from at front door at all times when not in the unit. Should this key be lost or unable to be returned to the lock box at departure there will be a $50 lost key charge. In the event of being locked out of unit due to lost key there will be a $60.00 service fee during normal business hours to unlock door. If an interior door is accidentally locked and a call out is needed to open a door there will be a $60 charge. If any lock out occurs after normal business hours, there will be a $100 service fee.  Lost key charge of $50 also applies to any community keys; pool key, mailbox ect....

CLEANING / LINENS / TOWELS / WASHER / DRYER
Each vacation rental is professionally cleaned prior to your arrival and after your departure due to current CDC Guidelines. If you would like additional cleaning during your stay, this can be arranged for an additional fee. Bath towels and bed linens are provided in the home. There is a washer and dryer in each vacation rental available for use during your stay. Please empty all lint traps in between dryer cycles. 

SECURITY ALARM
If your vacation rental is equipped with a security system, it will have been armed prior to your arrival and you will be given the code to disarm it in your check in details. Please use the security system each time you leave the home. If the alarm is accidentally triggered and the police are dispatched, you will be charged the maximum fine for false alarms imposed by the police department per County.

OPTIONAL EXTRAS
During the reservation process you can add one or more optional extras by clicking to add them to your booking. All optional extras are subject to local taxes.

Highchair Rental = $50 per week
Portable Crib Rental = $55 per week
Pet Fee = $150
Early Check-in Fee = $50
Late Check-out Fee = $50

AIR CONDITIONERS AND OTHER APPLIANCES
Please remember that you are staying in a privately owned vacation home and unfortunately appliances can fail. We will quickly work to repair all items as quickly as possible. In the event of an appliance failure, we cannot refund any rental payments or move you to an alternative property unless the Heat in not functional and inside temp is below 60 deg F or if the AC is not functional and inside temp is above 78 deg F.

CANCELLATION POLICY
When making your reservation we require a 25% deposit, which is applied to your total booking amount due. The balance of the payment will be due 45 days prior to check-in day.  Reservation is non-refundable when within 14 days from arrival.   If reservation is cancelled 15 days or further from arrival a $250 cancellation fee will be held back from the refunded balance.

This policy in in force unless otherwise stated at time of booking.

LIABILITY
The vacation homes we offer are privately owned and the management company and / or owner reserve the right to refuse services to anyone. The homeowner and / or Florida Gold Property Management LLC / Unique Vaca Stay will not be held liable for any accidents or injury to guests while staying in the vacation rental or for the loss of money, jewelry, valuables, or other possessions of any kind.
Florida Gold Property Management LLC / Unique Vaca Stay or the property owner shall not be liable in respect of loss or changes caused by force majeure e.g. Strikes, Fire, Flood, Closure of Airports, Weather Conditions, War, Riots, Terrorist Activity or any other event beyond our control.

MAXIMUM GUESTS PER HOME
The number of guests allowed in a vacation rental home is determined by the Florida Fire Code and must be adhered to or you will be asked to vacate the vacation rental.

By clicking below you are stating that you have read and agree to the terms & conditions as well as the cost of the vacation rental, including any extras as chosen within the reservation or booked after the initial reservation confirmation, and / or any additional charges that arise as a result of damage or gross negligence as stated above. You also agree to pay all outstanding charges on your reservation. Payments will be charged in US Dollars.

There may be follow-up communication from Florida Gold Property Management LLC / Unique Vaca Stay.