Home Owner FAQs
Are you already a Florida Gold Property Management LLC / Unique Vaca Stay homeowner? or maybe you are considering listing your home with Unique Vaca Stay? We have compiled a few of our frequently asked questions to help you get started. Please contact us with any additional questions you may have!
How will Unique Vaca Stay market my home for rent as a short-term rental?
We continually work to improve our direct booking websites and SEO and have hired a industry-specific marketing team to continually work on this with us. We are also directly linked and marketed on many big-name booking sites / OTAs, this list will continually evolve as we look to put your homes in the best position possible to succeed and tap specific markets.
How are we made aware of a booking in our home?
We give all owners a portal to login to and see theri live calendar, we will also provide the owner with an iCal link. This iCal link will pass our calendar data for your home into your electronic calendars. You will also be notified via email once a booking is placed in your home.
Will Unique Vaca Stay charge guests a security deposit in bookings it places in my home?
In most cases, Florida Gold will charge the guest a proportional Accidental Damage Waiver (non-refundable Fee). This Damage waiver or ADW will cover the guest in up to $500 of accidental damages. If a guest should intentionally damage the home, we will work on getting the guest to pay for the damages. Owner will not be charged for guest damage for a guest they did not place. This is not to be confused with normal wear and tear.
How often are Owner Statements published and how will I receive these?
Owner statements are published once a month in our system. We use a statement format that will clearly show your current balance and any income and expenses for the prior month. As an owner, you will have access to an owner’s portal where you can log in and see any published statement as well as your live calendar. We also have a way for owners to pay any balance due electronically.
What are your management fee and commission structure?
Our management fee ranges from neighborhood and size of the home. For example: if pool care is needed, if Lawn care is needed, etc. We charge a monthly management fee and a commission on bookings we place. Our fees are inclusive of service that many management companies charge separately for trying to lure a homeowner in under a lower teaser rate. When shopping for the right management company please ask them to break down and explain the management fee as well as other routine possible charges.Florida Gold Property Management / Unique Vaca Stay is here the help and serve you to the best of our ability. Put us to work for you today!